Dear how would I know MRS tour and Travels when I clicked the deposit channel the name of this merchant appeared and I sent the money. It is not my first time to deposit, I have been playing this casino for 2 years.
The aforementioned ticket id is from live support not discord
Got a confirmation from my contact after they inquire to their INR department, the statement made by their live support is indeed correct. You made a deposit to a different company or casino, not to BC. Mind to check your account on other casino? See if they got credited with the amount?