This isn’t because of anything Shuffle has done—it’s the result of retaliation from sports scammers we’ve been cracking down on.
These are people who’ve been trying to exploit Shuffle’s sportsbook. We’ve taken firm action against them, and instead of accepting it, they’ve started to lash out by flagging us across forums like the Bitcoin Forum and Trustpilot. We understand this comes with the territory, but expected when we’ve taken a harder line after a long period of showing leniency.
It is of course frustrating for us to see as it is damaging to Shuffle’s image. We've been putting in a lot of work to cut down the ways that sports scammers can abuse our sports book, and while they’ve been getting louder, we’re taking a hard line to ensure there’s no incentive to abuse Shuffle.
At the end of the day, nothing changes for our genuine players and our community.
Shuffle’s focus is and always will be on running a fair, transparent casino and sportsbook that people can actually trust. That’s what matters, and that’s what we’ll keep pushing for.