We also need to learn how to use some of the features properly; there's an option to click if we received incomplete money, this feature allows you to keep both the money and the coins until the vendor do the right thing. Most of us prefer to beg in the chat box instead.
I've never heard of this feature, maybe it's a recent one since I left Bybit because of the plenty scam attempts there. This feature is good, at least it would make the scammers know that you're aware of their antics without you wasting your time and energy bashing words with them in the chat section, you can only drop a single message for them, click the button and allow them misbehave until they do the right thing.
Good thing you've part of the money, so you're the one that has more advantage