Im reaching out to you guys 1 last time.. Its been about 16 months since Stake.com required me to do a new roundt of KYC. I complied and sent them everthing, expecting it all to be good.
Out of the blue they denied my KYC documents and closed my account.. It has 17000 USD in it. Ive only uploaded what they asked me for, and i have nothing to hide.. I have tried to contact them trough mail, but they are not responding.
Ive raised the problem with their licenseholder, but they have not responded in 12 months.
Is there anything anyone can do? Ive only bet on large sportsmarkets, and provided real documents proving im me. Its a large sum of money for them to just confiscate for, atleast to me no real reason..
Any help to re-open my case and account would be greatly appreciated.
Quoted for references.
According to your post history, there are no mentions about this case with stake.com more than one year ago. You had a previous case with Rollbit that also seems not to reach a solution yet as you stop updating about it.
This is your side of the story. You need to support it by valid proofs and real evidences. Otherwise community can't interact with your case only based on your sight. We all know that stake.com is one of the longstanding reputed platform in this industry and one of the few who was able to proceed withdrawals woth millions$$. You need to provide more detailed proofs and if you have any right, i am sure you would get it.