I also have a pending withdrawal, but they sent me a partial payment earlier.
Long story short, I managed to turn my 38 bucks (free credits + my small depo) into 190 bucks—I got a lucky streak in slots lol. I was told they had a problem with coinpayments thus the delay. At the moment, I've only gotten 51 bucks in ETH as "the team is manually processing my withdrawal". Unsure why it's partial though. I'll update when more info comes.
@king34 post your convo with support?
Congratulations on your win, I also managed to turn $35 into $105, and I received my withdrawal in full, my withdrawal was processed via live chat, what about you?
It's a bit strange why they processed part of the withdrawal, just wait, my withdrawal was processed for 4 hours when I contacted them again