I honestly don't know what is going on with this platform.

On 11th July I have initiated a 0.4 ETH withdrawal followed by  3400$ USDC withdrawal which is still in review. Since then I have made multiple attempts to contact support on why my withdrawals are not processed.

To date I have gotten 0 replies and their live chat is just a bot that sends a message:

For assistance with your query, please email support@shuffle.com, and a member of our Sports Compliance Team will get back to you as soon as possible.

This ia shocking and absurd.