Recently I decided to give another try to this casino, so I did a USDT depo on ERC20 but I sended ETH instead USDT (it seems they not like usuall to be same address if it's same network like on most of casinos, by the way I assume that), so I spoke to the support and he said I will pay 10% fee and I will get them within 60 days:
https://i.postimg.cc/htrsf68T/4a.png

I was okay with that so this process was suppose to be started, then I went to do another two depo of ETH to have some play.

But everything changed yesterday. I asked the support if this "process" started, the support guy, said everything different, to ask for it, confirm it:
https://i.postimg.cc/G2ZJWCrw/1a.png
https://i.postimg.cc/3NmC7cJy/2a.png
https://i.postimg.cc/d0N99Cx0/3a.png

Seems a bunch of incompetent people that try to run a casino, in conclusion I will not give ever another try it not worth depo a penny in here.