I’d like to clear up the air regarding this case. After speaking with Shuffle directly, they presented clear evidence that the bet in question was indeed fixed. I now understand that my earlier assumptions were incorrect.

For context, I’ve been using an AI-based bet tracker to monitor bets from winning punters across multiple sites and tailed their action. While using such a tool is completely legal, it seems it picked up a fixed bet, which led to the confusion.

I want to apologize to Shuffle for any false accusations. That was not my intention, and I take responsibility for jumping the gun.

That said, I do believe the situation could have been handled with a bit more professionalism and communication early on. Still, I appreciate them taking the time to clear things up.

Lesson learned on my end. Appreciate everyone’s understanding.