I’d like to clear up the air regarding this case. After speaking with Shuffle directly, they presented clear evidence that the bet in question was indeed fixed. I now understand that my earlier assumptions were incorrect.
For context, I’ve been using an AI-based bet tracker to monitor bets from winning punters across multiple sites and tailed their action. While using such a tool is completely legal, it seems it picked up a fixed bet, which led to the confusion.
I want to apologize to Shuffle for any false accusations. That was not my intention, and I take responsibility for jumping the gun.
That said, I do believe the situation could have been handled with a bit more professionalism and communication early on. Still, I appreciate them taking the time to clear things up.
Lesson learned on my end. Appreciate everyone’s understanding.
Interesting!
So my question is - why didn't you admit this in the first place? The Shuffle team said that your average betting was between $75 - $300 in the 650 bets, and you suddenly increased the amount to $30K, which was the first red flag for them. You demanded that they return the bet amount while the investigation was ongoing, and you confirmed that they returned your stake before the investigation ended. You created the flag once you got your funds, but were waiting for the winnings to settle. DT members supported the flag, and it is now active.
The damage has been done already. I believe your apology means nothing to the Shuffle team anymore. The DT members barely check the flags that they support. But in this specific case, I see a group of DT members supported the flag, and they are unlikely to withdraw it since the guy is a rival of the Shuffle campaign manager, and people who supported the flag are aliases of that campaign manager.
I would grab some popcorn, ready to watch a drama. LOL