... Weird. I asked their support, they told me that no one paid with BTC. When did you guys order?
The transaction:
https://blockchain.info/tx/4b1fb88d106cb5b3fa2b97e1a16761034a0ae13d443dd2e4f3c7af769f7c7de426th of April 0.828 BTC with Order #19582.
Haven't got any message back from support.
... Bitpay don't have any action to protect customers. I don't know why they still exist if they don't protect us, because we can transfer BTC without them.
They still exist and are easy for the companies because they convert BTC to dollars immediately so the company gets the value they expect.