I’d like to clear up the air regarding this case. After speaking with Shuffle directly, they presented clear evidence that the bet in question was indeed fixed. I now understand that my earlier assumptions were incorrect.
For context, I’ve been using an AI-based bet tracker to monitor bets from winning punters across multiple sites and tailed their action. While using such a tool is completely legal, it seems it picked up a fixed bet, which led to the confusion.
I want to apologize to Shuffle for any false accusations. That was not my intention, and I take responsibility for jumping the gun.
That said, I do believe the situation could have been handled with a bit more professionalism and communication early on. Still, I appreciate them taking the time to clear things up.
Lesson learned on my end. Appreciate everyone’s understanding.
The flag is usually raised when all options have been exhausted and all evidence has been checked. OK, I guess you learned your lesson.
Also, update the subject of this thread, add [SOLVED] or similar, also update the first post, and add this last your post there.
Reputation is hard to gain, and very easy to damage. The worst thing is when something like this happens because of wrong information.