You are a bit off topic right here or is that is not getting you clearly, I struggle to read and understand what you saying but if I get you correctly, you are talking about a whole lot and the best way you can get all those information is to visit the sunfire site Read the frequently asked questions and also contact support if you need further information on anything.
I believe you just didn’t understand what he said and that’s why you assumed it was off-topic. Actually, what he said was right on topic as he was sharing his experience with the casino and even made some good suggestions that could help the casino improve.
Mate you are right and I edited the portion I mentioned that that user was off topic, and for in the appropriate word and thanks for giving your own interpretation of what the guy is saying and if you read my first comment above quote you see that I already pointed out the answers and help that users need and where to get them, that make it clear that I was able to understand what the member is saying.