I was also scammed $16,000 by shuffle after a slot machine win and never played sports
$10,000 deposit + $6000 profit on Zeus vs Hades not paid out and it's been a week
Have you opened or made an official complaint about this to them?
And seeing alot of accounts are under review based on bets on fixed matches and all that, & since your is different I think you should be in the clear since you bet on slots.. all the best .