Ok sir I am waiting
OP, umm, I will send you a PM with specific instructions of what they need, to check your deposit situation and credit you suppose the problem is from their end. Unfortunately, I once again have to be "the medium" and relayed information from you to my contact and from them to you. I've done this before and it worked [I'll add that it take a toll to bunch of nerve ends on my right forehead], but the data you sent me will unfortunately have to contain private information of you as I will work as medium between you both.
I will need your consent before proceeding to send the instructions as the instructions themselves are meant to be private and not to be discussed publicly. If you refuse to get me to be the medium, I will refrain from sending the information. If you agree to it, rest assured that I am not nosy and will only scan your data you provided to me to see that the file contains element that's required by my contact. I will not read in details and will just relay from you to them.
My words that I keep repeating whenever I initiate this kind of action is that [I am saying the next sentence with no offense intended and as gentle as I can]: the details of your life doesn't interest me. I will just scan them to see it is what's asked, then I will erase them from my mind [and later on, from my device].
Do I have your consent?