so they are considering being lucky a "betting technique to circumvent the standard house edge"? are you serious?
like how can you even circumvent the house edge on a slot with a betting technique?
OP, which slot did you hit the max win on? your post says it was on a hacksaw slot, but in the screenshot you say mental 2 which is by nolimit city.
I think this is super fishy. They should talk to the game provider and pay the winnings. If they think there are some way to manipulate the slots, they should remove those slots instead of confiscating the funds. Just my two cents.
i agree. normally a casino should only confiscate funds from a slot win after the slot provider investigates and finds something wrong, like a bug, an exploit, or something like that.
and from their reply in the screenshot, it looks like this was solely a decision by betpanda.