Hello. Today, I accidentally made a deposit of $300 in USDC cryptocurrency via the BEP20 network instead of ERC20.
This is obviously my mistake, but I was surprised that the website rejected my request to credit the funds.
A similar situation happened to me on this website before (identical networks) and I received the funds without any problems. This time, they decided that due to my mistake, the deposit would not be credited and that was it. I am extremely disappointed with their attitude, especially considering that the deposit address for USDC BEP20 is the same as for USDT BEP20, which they support, or USDC ERC20, which I should have credited, so they certainly have the capability to do so.
Is it normal for the site not to push to post a BEP20 deposit instead of ERC20 even though they support this network in another stable coin? I would understand if it were, for example, SOL on the BEP20 network, but in this case it is really strange.
Before depositing your funds to an exchange platform or gambling casino, few thing you have to make sure of is..
1. The address you copied to send the money is totally correct..
2. Check the blockchain network you want to recieve your money on and be very sure, extremely very sure that it's exactly the same blockchain network you will be send your money from, to avoid any possibility of sending money to a wrong address or over the wrong network.
And every exchange or casino have every right to choose not to help you recover your money back if you erroneously sent money over to the wrong network, this is because all this casinos usually make it clear in writing in the deposit page stating that they do not help to recover funds, so any funds sent to a wrong address or over the wrong network is absolutely the responsibility of the player..
So you should be pleading with duelbits to reconsider and show you how to recover the fund, and if they agree, good for you but if they refuse, then there is really nothing you can do aside bear the loss and a move on with your life.