Hello. Today, I accidentally made a deposit of $300 in USDC cryptocurrency via the BEP20 network instead of ERC20.
This is obviously my mistake, but I was surprised that the website rejected my request to credit the funds.
A similar situation happened to me on this website before (identical networks) and I received the funds without any problems. This time, they decided that due to my mistake, the deposit would not be credited and that was it. I am extremely disappointed with their attitude, especially considering that the deposit address for USDC BEP20 is the same as for USDT BEP20, which they support, or USDC ERC20, which I should have credited, so they certainly have the capability to do so.
Is it normal for the site not to push to post a BEP20 deposit instead of ERC20 even though they support this network in another stable coin? I would understand if it were, for example, SOL on the BEP20 network, but in this case it is really strange.
Some casino offer processing fees on mistake like this but considering this is your 2nd time I think Duelbits already applied what’s the original repercussion on sending tokens on wrong blockchain network.
There’s always a warning about losing your coins if you send different network on the deposit address.
It’s Duelbits own discretion if they will help you to recover your funds or net since they will need to manually input their wallet on different network just to recover funds while their wallet holds huge value that gives potential risk to them in case they made mistake on the process.