Re: Duelbits refuse to recover funds sent by deposit on wrong network BEP20 - ERC20
Hello. Today, I accidentally made a deposit of $300 in USDC cryptocurrency via the BEP20 network instead of ERC20.
This is obviously my mistake, but I was surprised that the website rejected my request to credit the funds.
A similar situation happened to me on this website before (identical networks) and I received the funds without any problems. This time, they decided that due to my mistake, the deposit would not be credited and that was it. I am extremely disappointed with their attitude, especially considering that the deposit address for USDC BEP20 is the same as for USDT BEP20, which they support, or USDC ERC20, which I should have credited, so they certainly have the capability to do so.
Is it normal for the site not to push to post a BEP20 deposit instead of ERC20 even though they support this network in another stable coin? I would understand if it were, for example, SOL on the BEP20 network, but in this case it is really strange.
I have made same mistake just while ago (BEP20 instead of ERC20) with USDT. And yeah, it's normal they don't always support it, even if they would support BNB deposits, which is weird.This is obviously my mistake, but I was surprised that the website rejected my request to credit the funds.
A similar situation happened to me on this website before (identical networks) and I received the funds without any problems. This time, they decided that due to my mistake, the deposit would not be credited and that was it. I am extremely disappointed with their attitude, especially considering that the deposit address for USDC BEP20 is the same as for USDT BEP20, which they support, or USDC ERC20, which I should have credited, so they certainly have the capability to do so.
Is it normal for the site not to push to post a BEP20 deposit instead of ERC20 even though they support this network in another stable coin? I would understand if it were, for example, SOL on the BEP20 network, but in this case it is really strange.
They would ask me something like $100 to fix it, but as my deposit was $60, i am not paying them $40 extra for nothing
. But something occurred to me, if at some point they allow BEP20 usdt deposits, my funds will already be there. Or i don't see why they wouldn't be, because they don't need to do anything for it, because it's literally in the same address.