does the comfort of a casino add to how much you want to gamble? i have been thinking that the services of a casino to make you feel as comfortable as possible are they only tactics to keep you in longer inside the casino and spend more?
It's called customer service. If you're comfortable in a casino point, chances are that you will stay longer in that place and in the bigger picture, you will also gamble more and ultimately want to come back later. Comfort is a big deal as long as getting a customer wanting for more is concerned, it's same as providing good user experience to online gamblers which makes them opt for that casino even in the midst of other casinos that are fellow competitors.
Luxury goes on to even determine the kind of people that use your casino.