All good man.  After 10 days and credit adjustment with zero details as to why, I demanded a DETAILED explanation yesterday. They told me they needed up to 24 hours to give me what I asked for and as of now, they have still ghosted me.  Its crazy a book thinks its okay to garnish 2200 in winnings and not even have the proof for why they did it ready to go. I mean, why should I even have to ask for proof??? They should have explained in detail what happened right at the point of adjusting my balance.