Know your right as a crypto investor.
It is your right to safe guide your recovery seed, I repeat, it is your every right to safe guide your private keys only to yourself, it is your right to know that if you buy a ledger hardware wallet no one from ledger company should ask for your recovery seed or private key for any reason.
There is never any reason to start with, if anyone working in Ledger company ask you this do not fight it in your mind to accept that they are trying to scam you, like I've said it is your right to keep your recovery seed to yourself only.
A family member of mine, one of those who learnt about crypto very late still end up getting scammed, while some will call this foolishness I prefer to call it lack of knowledge. Ledger sent a message requesting for his recovery seed and he sent them, without thinking twice or informing me first, every coins he own since 2023 is gone, now he is starting from scratch after so many emotional tears been shared.
It is gone and not coming back, there is a lesson here if you are buying and holding coins, no one have the right to know a single alphabet of your recovery seed, not even the companies that made the wallets.
To be frank most of those messages are not even from the real Ledger company, scammers are the ones pretending to be sending those messages using camouflage to look real like it is from the original Ledger company.
I get your message quit right, that even if they are from Ledger itself we shouldn't send them the recovery seed because they were never meant to ask anyone for it, but it is good to let people know that scammers also use this tactics to defraud people.
If it doesn't look like it is from the real Ledger many people won't fall into the trap, thats why scammers go all lent to make it look almost realistic.