Re: MtGox account with $220 blocked for more than six weeks without explanation

Quote from: makomk on December 23, 2011, 10:34:29 AM

Quote from: MtGox_Adam on December 23, 2011, 06:54:56 AM

Unfortunately, we will not be able to discuss details about the account "zweiblum" on a public forum. We have left some feedback in your ticket.

I think Maged my be over-optimistic in thinking we'll get any kind of meaningful answer out of Mt Gox. In similar previous cases they've done things like make vague insinuations that the user is a criminal with no actual details given to anyone, including said user.

Why do you think I contacted Adam? He's much more personable than Mark (for good reason, since Mark is first and foremost a developer and business owner), but he's also the most senior customer service representative. This is about the best that we can do for zwei2blum over here. Hopefully, it is enough to get things moving with MtGox again.