Helping Customers Out Who Bought Right Before the Price Drop
Hey Josh,
I had two ideas for you on how you could help those of us out who bought right before the price drop without costing you a ton:
1. Extend the warranty for a full year on on the gridseeds and blades purchased within two weeks of the price drop (my understating is that gridseeds and blades have a two-month warranty -- four months for founders) so that would offer us a nice peace of mind knowing you have our back on equipment failure. That shouldn't cost you too much and maybe you can get gridseed to replace any units that fail over the year. For me knowing that you'll cover me for a year from my miner becoming a brick is worth a lot; I hate trying to deal with dead equipment for repair or replacement!
2. Let us send the gridseeds and blades purchased within two weeks of the price drop to you for a free year of hosting. Again not a lot of out-of-pocket money for you and nice feature for us having you handling the hosting. After a year we get them back or go on the 2.5% program.
Maybe some customers have other ideas? Just wanted to think of some win-win ways that we can work together.