Hi there, can you submit your refund in our central database listing so we can keep track of the refunds?
www.bitminerefund.com thanks!!
Noticed that order 4510 on the page is not yet eligible for refund.
Shouldn't these be kept of the list?
Or is it a RIG?
Would it be a good idea to have the info if it is a CCD or CCR?
It got a confirmation date set during it's submission, this is user provided data with a confirmation date, maybe a refund request which got honored earlier then it should?
I can adjust the page where it looks to the order date and calculates the days between order date, but then again, bit difficult because Bitmine I believe counts from the batch delivery week, not the order date. Not sure how to make that 100% water-proof. Suggestions?
Yes Bitmine counts from the batch delivery week but I think you can start caounting from that week Friday.
For the next (February last week) refund requestors that means they can request for refund incoming Saturday.
That means the caounting started 28.2 which is the last week of February but also last day of the month.
Maybe there should be a column for "Promised delivery date"?
Or another way would be that you had to forward the confirmation mail for refund also? Then you would have confirmation for that the order is cancelled for real.
I splitted up the listing for unverified and verified. Users who now submit their refund listing will be first under the "unverified" listing. When they send their order confirmation then I can move them to "verified". There is always a small chance for user error when they wrongly assume their refund is processed.
I extended the form to include the e-mail address for the refund so future listings with odd things can now be back-contacted by us to ask for clarification.