This is the e-mail I recieved from hashcoins 2 days ago.To be fair they have always replied back to me within 48 hours.
I apologize for the delay in shipping you order. We have had some delays in components supply which caused our delays, but our team is working hard to reach the goal of our supply chain. Guys from sales department will get in touch with you as soon as your miners are ready to be shipped.
What concerns the situation around bitcoin and increasing difficulty I would say that today bitcoin mining is more investment than just hashing process.
We are calculating the INVESTMENT in our hardware not in $, but in bitcoins.
For example.
With todays difficulty growth (every step +/-10%) we expect that Poseidon will mine approx 28 bitcoins in total during the next 12 month (starting June 2014).
Today 1 bitcoin is $425, but by the end of the year it may grow up to $1000 or fall to $100. Everyone who INVESTs in bitcoin needs to understand the risk, but we expect the real growth! Even if the bitcoin will stay at the same rate you'll get value paid in $ in 2.5-3 month back and since this point you start only mining (earning) bitcoins. Nobody can predict the value of bitcoin in 24-36 months, but what if this will increase 10 times?
From our side well do our best to compensate our delays by supplying more powerful hardware so you could mine with normal profit.
I hope I helped. If you need further assistance, please don't hesitate to contact us.
Best regards,
Sergei Potapenko
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HashCoins LLC