Very good! I got an email from the password reset the fourth time I tried it (there were none in my spam folder from before). Thanks for the support, I was slightly scared Id been permanently locked out of my account. On my browser the Lost password? link doesnt work when you enter your username and password wrong, which is why I went to support then forgotten password from there. Feel like a bit of a whiner now lol.
Thank you for the explanation. We'll keep an eye on this for more example and make sure to mention it to our development team so they can check into it. Otherwise, we're happy this is working for you now. Enjoy the low fees over the holidays!