Post
Topic
Board Gambling
Re: Anyone having difficulty withdrawing on BTCOnTilt?
by
MelMan2002
on 27/12/2011, 14:59:00 UTC
I tried too, from my normal email which never received a response. So then I tried a different free email address and support emailed my normal email back saying that it had "accidentally been caught by the spam filter", that they were looking into the bug that caused the spam filter and withdraw issues, and they'd process process my withdraw manually and give me some extra BTC for the hassle. Fast forward 11 days and no further response nor withdrawal. I've spoken to Weaver, a former staff member, and he has contact information for the administrator and may be able to assist with getting the withdrawals posted and i'll post again with an update when/if that happens.

same issue here, here is short version of email chain. no response yet from email from 24th. Also looks like the domain is not resolving. I hope they do the right thing and handle this quickly and satisfactorily.:

bitcoin jstar
   
Dec 24 (3 days ago)
      
to Support
Hi!, i hope everything is ok...

I'm still waiting for the transfer to be processed.

Also I'm having trouble accessing your website.




On Mon, Dec 19, 2011 at 8:25 PM, Support <support@btcontilt.com> wrote:

    Hey jstar, sorry again your emails were going to spam. We had some bugs in our cash out system but thought we had fixed it. I'll have our manager process this manually then by morning

    On Dec 16, 2011, at 9:08 PM, bitcoin jstar <bitcoin.jstar@gmail.com> wrote:

>     Hi,
>
>     my name is jhestyr on BTCOnTilt and I am waiting on a pending cash out request from the 8th. will you please process it?
>
>     Requests
>     Amount    Status    Date
>     14.71    Pending    12/8/2011 4:07:55 PM
>     14.71    Denied    11/22/2011 8:42:35 PM
>     30.27    Approved    10/3/2011 4:21:13 PM
>     57.00    Approved    10/3/2011 1:00:47 AM

Got this email from support@btcontilt.com:
Quote
Sent: Sat, Dec 24, 2011 9:10 am
Subject: Re: withdrawal

Hey melman,
 
Its been a bug with our withdrawal system.  I've taken the site down until I can hammer down the bug,.  What is your withdrawal address so I can handle it manually?

I replied same day with my address but still nothing...