Basically someone would have to be confident that BTC is going to increase again in value.
Taking a big loss on the card with that amount currently, about $700 CDN. (When I ordered it in January it came to 2500 CDN after conversion).
Try to get your money back directly from them. IANAL but it seems that they are REQUIRED by law to refund even if they are on the verge of shipping. If they have not shipped they need to refund. ENSURE your rights by sending them a certified letter requesting the refund NOW.