My products also still not delivered and it has been over a month now... order number = #2425. Ignoring my emails again....
Was shipped same day it was ordered. Brazil just seems horrible.
https://tools.usps.com/go/TrackConfirmAction_input?origTrackNum=LZ181383623USWe are compiling a list of countries we will not ship to in the future. Brazil will be one of them. If anyone have any suggestions for the list be email me!
mcao@zoomhash.comAnd also, I sent you an email saying we will reimburse you for the slow speed even though it is not our fault other than serving a customer in Brazil

. Please confirm.
OK i got an update.