We will always do right by our customers, and we are in this for the long haul. Thank you for expecting more from us, holding us accountable, and allowing us to rise to occasion!
I just ordered two upgrades, thank you. I realize your hands are tied (I bought everything at the exact WRONG time for pricing) and this is how you make it up.
Stuff happens in business, it's all in how you make up for it that counts.