It saddens me to find out that we've let one of our customers down. Please give me the chance to help you if you feel like you've been wronged or mistreated.
it's more then one customer...
i'm keeping my mouth shut for now to give GAW a chance to set things right, but i am incredibly frustrated with my last order, and the misleading information/runaround i have been receiving....
for now, i just want to ask a simple question - what exactly does this last paragraph in the email i just got from GAW mean ?
For all customers who have made a purchase with PayPal within the last 2 weeks, you will be completely refunded and provided the opportunity to re-order the same batch (same ship date) at a lower price.