Did anyone get an email or letter that knc changed their T&C? I have a copy of their t&c that states there is a 12 month warranty on their products. If you look now they only state 3 month warranty. This should also be a red flag for ALL orders with them not just fail joops . Neppys, Titians etc etc.
Maybe they had 12 months for Jupiters and now they have 3 months for Neptunes and Titans.