Another victim here. On April 28 , 2014 Ive attempted to withdraw some coins from Cryptsy.com. The withdrawal got stuck and never came through. After opening two separate tickets (#128955, #131570) and having bunch of futile exchanges with a person(s) named Phoebe, it became apparent that:
a) I wont see my money back.
b) Cryptsy managed to lose track of my funds, could not provide transaction numbers and was not interested in working with me on finding the problem.
Other, be ware - Cryptsy.com may be operated by a negligent and likely incompetent crew.
Same shit happened on me with NXT. It took one month and about 37 tickets to get it sorted.
If you want my advice, keep submitting tickets, ask them in the trollbox, write to BigVern on twitter and keep posting here updates, soon or later they will solve your issue.