I did make that statement on OP and on thread and on twitter several times, it was even published in articles about crypto. However, I do understand that some people missed out and miners kept on taking what is available. If you PM me your wallet address and the amount of coins you have, I will confirm that it existed before the 18. I will put my rigs on the multipool and mine CAIx and replace for you. There was no lack of communication at all when it came to this transition, we made an announcement after announcement about it. But like I said, I will make the best effort to make sure no one loses his CAI that they had before the 18. The 1.6 Million CAIx are now in circulation and I can not just make more. Some people will continue to mine CAI and come back and ask for more CAIx, I can not help them. But like I said if you had coins before the 18 I will help you recover them by mining it for you on the multipool at my expense, just pm me your wallet address and I will check on the explorer if they existed before the 18. That's all I can do, I can not make more CAIx so people can keep mining CAI for ever and replace them. Before CAIx project I ran pools and we ran into problems with some coins where we lost coins because of a bad client that crashed or a bad setup that caused double payouts etc.. I have never asked miners to cover the loss I have always covered those from my rigs and pool fees. I have built my pool reputation on everyone getting what they mine, and every pool I ever built was a total success.
I do think your communication has generally been good - and I admit I have most likely misunderstood the process. In that misunderstanding I did not realise my coins were not safe. Unfortunately the timing was off for me as well - this all happened at a time I had no access to my wallet as I have been away!
If I have come across as whiney and rude then I apologise. I will admit that I was hugely disappointed.
Your offer to help out is awesome - and your general attitude is one of the reasons I stuck with both nitro pool and Caishen (and in fact why I switched from UTC).
My offer to help is sincere and if you been on Nitro you know we have never cheated anyone of their money. I will make the effort to help anyone who lost any amount of CAI mined before the 18. I know in this transition we tried our best to make everything clear and smooth, I am also not faulting anyone who missed the deadline, and offering to help get it back instead. This project in principle is about everyone getting a benefit, miners/traders/community.