I'm almost certain the refund was in fiat since the prices on cointerra's site are all in USD and because they use bitpay to process payments and automatically adjust the BTC price based on the current exchange rate.
I wouldn't complain if I'm wrong though.
Update 2013-11-11: Peter from Cointerra finally got back to me and said they will send me a refund in the form of a check for USD.
I wouldn't complain if I'm wrong though.
Update 2013-11-11: Peter from Cointerra finally got back to me and said they will send me a refund in the form of a check for USD.
I wish Peter would get in touch with me. I paid them in December after requesting a refund and sending them my bank info I heard nothing.
I've been waiting months. No refund or response. I spoke to them today and they are still refusing to send my refund I am not one to take legal action but I complained to the texas attorney general in the hope I'll see my money again.