Post
Topic
Board Service Announcements (Altcoins)
Re: [ANN][EXCHANGE] Poloniex - Crypto Exchange with BTC/NXT
by
Geeza6969
on 22/05/2014, 01:01:34 UTC
Create a Support Ticket http://poloniex.freshdesk.com/ 14:00 back and the answer is still no
is this normal? where a support?

I would caution people against using poloniex. I recently had a locked out email account and went to several exchanges to update my new email address. Mintpal updated my account in less than 2 hours. So far with poloniex it has been 36 hours+ and the reply I got was to check my locked out email inbox for instructions. So let me get this right, >>I am supposed to access a locked out email account to update my email?<< The level of stupid @ poloni support is astonishing. Thanks Angela you are doing a great job over there!

Agreed, terrible and rude support, seems they are doing you a favour letting you use their exchange.