Post
Topic
Board Service Discussion
Re: GAW Miners (Scrypt ASIC seller) independent feedback thread
by
Alpharisc
on 24/05/2014, 02:24:11 UTC
Last time I posted in this thread I was pretty disenchanted about the whole experience of purchasing and running a hosted blade with GAW. Happily, the downtime problems seem to have been basically eliminated. Luke, one of the tech support guys also hooked me up with 24 hours of hashing on several blades rather than my usual one, to make up for the downtime which was an effective gesture. Prior to this point I was pretty much ready to throw the towel in, and even asked for a refund, but they seem to have really turned things around. My blade hasn't been offline for any noticeable period since, except if I am restarting it.

I was also able to get store credit left over from another return and purchase refunded back to my credit card too, which was really appreciated.

Obviously, the business has gone through some growing pains and required more than the usual share of patience from some of it's customers, particularly regarding it's hosting, but they have obviously put in the effort to rectify this and things seem pretty spot on now.

It would be nice to have email alerts for downtime, but so far I haven't run into any issues.