You should also contact bittrex, they tend to add new coin very fast and it is a good exchange.
Common Sense Ideas == Good Ideas;
We will definitely get on the horn with them

My BTC has been in the exchange....
Can not get Clam。。
OH NO。。。
Let them know! Ask for your CLAMS

The worst they can say is "No".
If enough folks demand their CLAMS; exchanges are competitive, they might make a move to appear good to their users!
And it could only help CLAMS if they are aware of it!