Yeah I have to agree putting peoples names in context as a pedophile is nasty shit.
I for one will tell you BFL took 13 + months to refund my 530 usd. They have not been a good company.
I will also say BFL is not the only shitty company.
Black Arrow has been pretty bad of late.
Hashfast never delivered .
Avalon and KNC pulled some nasty shit.
You forgot 1 or 2 others nasty messes - Bitmine.ch and their US affiliate AMT with their A1 chip debacle

Don't know if BM.ch has delivered anything but AMT sure has not aside from a few battered & DOA rigs and 2 'kits' that sorta worked for a while.
No refunds in sight or offered and lawsuits in progress. Sound familiar?