Everyone who mines has a vested interest in a game-changing device such as BFL is claiming to release...
I agree with this. That's why I have purchased said game changing device.
Aside from that, I will troll the fuck out of any company as unprofessional as they have shown themselves to be. Yesterday I wasted fifteen minutes stringing along a credit card consolidation company with fake numbers and names because they called me off the DNC list.
I think you would agree that to come into a thread like this and start defending yourself is like swimming with sharks while you are bleeding from every limb. It showed that they cared to even come and chat with us rather than let the speculation run wild. Have their been mistakes, missteps? Sure their have. I make mistakes everyday. Have they tried to make things right by offering refunds past the 45 day paypal protection guarantee and to lower the device price until the appropriate Mh/s is reached? Yes and yes.
I think their actions to make things right prove their worthiness for my business. I feel it is unfortunate you do not feel the same way.