Any substantial proof ? I guess you have some, if your claim is in red ?

IMO they're legit - they just lack quick and organized full support right now - waiting hours for replies is not something I would expect in standard business I know, but hey what do I know about bitcoin ecosystem, just a newbie (come from completely different banking/trading environment)...

@SwissHash, please let us know the good(hopefully)/bad news, once your miners are delivered, thanks and GL.