Got my Widow today, how excited I was until I realized it is DOA.... F***!
I am sure GAW will make it right for you. Just a thought what PSU are you trying to run it on?
Brand new Corsair CX750M, I also gave it a try on a RM750. But PSUs are confirmed to be working... I gave both a try in one of my GPU rig to make sure I didn't get a bad one after the Widow wouldn't start. As soon as I plug the Widow the PSU refuses to start, if I unplug the Widow the PSU operates as intended (did that with both PSUs), on the positive side the PSU can power the ZenController no problem LOL.