well when i told support about the glitch that took my whole balance, they said "we fix when we can", followed by "GOOD LUCK" then i was ignored
only 20mBTC but just beware if you are a paying gambler
i got a message from support saying "we wish you good luck" followed by consistant server seed taken messages along with my balance being deducted anyways.
After complaining to them they said " if server seed taken, your bet is not considered"