If you are having issues with the ZenController (raspberry Pi) here's what I suggest you can do to possibly find the problem:
Connect the HDMI cable from the ZenController to a display and plug a USB keyboard into the ZenMiner. Login using
Username: root
Password: gawminers
Once logged in, you can enter the cgminer screen process by typing:
screen -rYou will see the current output from cgminer and if you're like me, instantly realize you did not enter your pool credentials correctly.

To exit the screen and leave cgminer running, press
Control-a-d. (i.e. hold 'Control' then press 'a' then press 'd').
If you dont have an HDMI compatible display, the ZenController is preconfigured to grab an IP address from the network via DHCP. So you can login to your internet router and the ZenController will probably listed in your list of connected devices / DHCP leases. You can then SSH into the ZenController using the same login info as above. You could also scan your network for the IP address, or randomly try IP addresses on your network until you get an SSH connection.