I can understand that, but when they say you'll get shipment and tracking on the 27th that's kinda what I expect. Anyway I'll keep chasing...
Well I've tried email to the website, PM's on here and phone calls - nothing sadly. Eager to take BTC but not to provide any further communications. I'll be requesting refund at COB today if I don't at least get an acknowledgement of communications. Pretty shocking really.