Not sure if this thread is monitored by support, but if so - could someone look into a "stuck" transaction for me?

I sold some BTC for USD on 5/28/2014 (TID# 10066079) in the amount of $32.85.  It's been in USD pending ever since.  I don't understand why the exchange would ever reach this state.  Shouldn't it immediately go into USD available?  I cannot find any indication on your site on how long it will stay there.  Perhaps it's a mistake?  Or perhaps there are not enough USD in the bank to cover the transaction?  :-)

Thanks!