I still have not paid my 2/3 balance for the 250Mhs unit.
Do you think I can get a "full" refund at this moment?
It will be tough to get what they owe you. I sent them an email regarding the fact that by law they should give consumers a full refund, this was their reply:
Hello there,
You are not classed as a consumer to us. Our devices are sold and are classed for business use, cryptocurrency mining earnings in the UK is classed as income and is taxable, our units are used purely for mining, therefore every customer is classed as a business-user. It is your duty to register as a business and class your mining earnings from our devices to the relevant governing bodies. As we are selling for business use only therefore our terms of conditions are what you have to comply by as you accepted before you ordered. It is irrelevant if your order is replaced or not.
Regards
Alpha Technology Team
They never told me only businesses should buy their devices. They also never asked for any company information. So I think this is complete rubbish, but the question is will you lawyer up for it?