Would one of the Poloniex admins care to explain why GRC has been frozen for well over a week, while no information is being provided whatsoever (literally nothing, it just got frozen without any kind of notice) and support tickets are getting closed without a response?
All of this seems very worrisome to me.
- You can't just freeze a coin without explanation
- You can't keep a coin frozen for over a week for any reason at all
- You can't just close support tickets of your users without response
Effectively you are making your users the victim of whatever situation is going on, and by any standard that's just wrong.
So far, I have opened 2 support tickets, both of which got closed without response. At this stage I simply have no faith left in Poloniex and will simply be pulling out all of my coins and put them at exchanges that do respect their users. I'll still be following this matter closely and I'm more than willing to give you the benefit of the doubt in case you set this matter straight. In case you do nothing, I'll consider it my responsibility to spread awareness about these malicious practices, because this is just wrong.
Update:
- Still no response to my support ticket
- GRC market is *still* frozen
- Yesterday on IRC, admins said they would get it fixed the same day. They also said they would be providing status updates (since the market was frozen, not a single bit of information was published). The outcome: nada, nothing. Market is still frozen, no status update(s) have been provided, everything is still just dead in the water.
It seems clear that Poloniex is not taking its users seriously at all, even after many attempts to get through to them. Shame on you, Poloniex.