I got the email from Joe and don't quite care for any more excuses.  GAW and Zeus had the hardware in-hand before shipping and yet there has been nothing but delays as Eric over at Zen is practically building ZenMiner from scratch while people are trying to use it while we keep hearing "there will be an update".  I'm sorry, BFL strung people along with "there will be an update" because they were afraid of giving the community bad news, KNC said "sit tight" while they built uberhall and somehow couldn't find the parts for upgrades, "wait and be patient" doesn't cut it anymore.  

I saw on the community forum where Josh boasts they have multiple data centers - anyone who has ever been in or around a 'data center' knows they are equipped for running massive server farms and the like, test labs, R&D labs, all of which have wildly varying power, network, cooling, and space requirements.  I'd like to see realistic timeline from these folks instead of more excuses.

Are they working with the developers of BFGMiner?  CGMiner?  CPUMiner?  Is anyone besides GAW working on this - if so, who?  I don't put faith in jmordica - sorry, but back in March he starts posting out of nowhere with very beginner questions in regards to getting GridSeed stuff working and now we're relying on him for writing code for this stuff?

Honestly, GAW, do yourselves a favor, let everyone know who is working on what and provide a realistic timeline.  This is just frustrating because even people on your community forum don't seem to be getting anywhere with this.

P.S.- I'm basically quiet on here because my real beef right now is with Zeus, the people behind these crap chips.  They are ultimately responsible for the produced hardware and its failings, but since GAW is acting as a reseller and working on their own cloud hosting as well as mining software I'm holding them responsible for their customers.  Offering a refund is one thing, fixing stuff for their entire customer-base is another story entirely.  Edit: That is how GAW can become heroes and turn this story around since Zeus seems to be throwing their hands in the air and giving up.