Gawminer's support site
https://hashtrader.com/ is currently down with the message
"502 Bad Gateway" . Today, 06/09/2014, my week 3 hosted Black Widows are suppose to be online and they haven't yet.
My week 2 hosted War Machine is down (it was hashing at just 52-54 mh/s and not the reported 65 mh/ by others). One of my fury is only hashing at 0.99 mh/s). E-mailed support about my down War Machine but no response yet. I tried contracting them thru their website chat, but all I get is
" Customer Service
We apologize for keeping you waiting. Our operators are busy at the moment, please leave us a message with your email address and we'll get back to you shortly..
I am waiting for their store credit to show up in my account.....today is not a good day for me...
I'll try my best GAW impersonation:
hashtrader.com is not a GAW website and it's definitely somebody else's fault
6/9 has not ended yet in some part of the world, be patient
Support is working overtime because we are so successful, just create a new ticket once in a while and we'll get back to you eventually
E-mail
josh@gawminers.com if everything else fails
Yeah, I know I'm not very good at this, sorry.
Don't get me wrong, they (GAW) do have the best customer service in any ASIC company currenlty. But there are just too much of things going wrong. and to get things right you have to get Josh the CEO or their people involved. I don't want to constantly keep monitoring the UI. I just want it to work.